At SOL&SKIN, we carefully prepare and package every order to ensure your skincare products reach you safely and in excellent condition.
Order Processing
All confirmed orders are processed within 1 working day. Orders placed on weekends or public holidays may be processed on the next working day.
Once your order has been dispatched, delivery times may vary depending on your location and the courier service.
Estimated Delivery Time
Orders are usually delivered within 3–5 working days after dispatch.
Delivery may take longer due to public holidays, weather conditions, courier delays, remote delivery locations or other circumstances beyond our control.
Shipping Charges
We are currently offering free nationwide shipping during our launch sale.
Once the launch offer ends, a standard delivery charge of PKR 250 may apply to orders across Pakistan. Any applicable shipping charges will be clearly displayed at checkout before payment.
Order Information
Please provide your complete name, contact number and delivery address when placing an order. SOL&SKIN will not be responsible for delivery delays caused by incomplete or incorrect information supplied by the customer.
Delivery Attempts
Please ensure that you or an authorised person is available to receive the parcel. If a delivery attempt is unsuccessful, the courier may contact you to arrange another attempt according to its delivery policy.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery period, please contact us with your order number at:
Email: storesolandskin@gmail.com
WhatsApp: 0323 1237350
Our team will assist you in checking the status of your shipment.